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aiWARE - US GOV 2 Operational
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aiWARE - US FED 1 Operational
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aiWARE - US FED 2 Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: US-1 Database Maintenance - Tuesday, Jan 27, 2026 – 02:00 AM MT Jan 27, 2026 09:00-11:00 UTC

Type: Maintenance – US-1 Database Maintenance
Date: January 27, 2026

Dear Clients,

On Tuesday, 01/27/2026, at 02:00 AM MT, we will be performing maintenance on the US-1 database. During the maintenance, you may experience sporadic session issues with the 'API', 'Automate', 'Data Center', 'Discovery' and 'Custom Analytics (VCAP)' services as configuration and failover testing are being conducted. The window for maintenance is set for 2 hour and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Posted on Jan 21, 2026 - 22:33 UTC

Scheduled Maintenance: US-FED-1 aiData cut-over to ai13s Cluster - Tuesday 01/27/2026 - 06:00 PM MT Jan 28, 2026 01:00-03:00 UTC

Type: Maintenance – US-FED-1 aiData cut-over to ai13s cluster
Date: January 27, 2026

Dear Clients,

On Tuesday, 01/27/2026, at 06:00 PM MT, we will be doing a maintenance on US-FED-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Posted on Jan 16, 2026 - 18:24 UTC
Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Wednesday 01/21/2026 - 05:00 PM MT
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 UTC
Scheduled - Type: Maintenance – US-1 aiData cut-over to ai13s cluster
Date: January 21, 2026

Dear Clients,

On Wednesday, 01/21/2026, at 05:00 PM MT, we will be doing a maintenance on US-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 3 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 16, 18:37 UTC
Jan 21, 2026
Outgoing Email Delivery Issues (@broadbean.com)
Resolved - The issue causing outgoing emails from the @broadbean.com domain to be filtered into Spam folders has been resolved.
Thank you for your patience.
Jan 21, 11:39 UTC
Investigating - We are currently investigating an issue where outgoing emails sent from the @broadbean.com domain are being incorrectly routed to Spam folders. This may impact responses to support cases and general correspondence from the Veritone Hire support team.
Jan 21, 09:56 UTC
Jan 20, 2026
Scheduled Maintenance: UK Database Maintenance - Tuesday 01/20/2026 - 11:00 AM MT
Completed - The scheduled maintenance has been completed.
Jan 20, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 UTC
Scheduled - Type: Maintenance – UK Database Maintenance
Date: January 20, 2026

Dear Clients,

On Tuesday, 01/20/2026, at 11:00 AM MT, we will be performing maintenance on the UK database. During the maintenance, you may experience sporadic session issues with the 'API', 'Automate', 'Data Center', 'Discovery' and 'Custom Analytics (VCAP)' services as configuration and failover testing are being conducted. The window for maintenance is set for 2 hour and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 16, 19:54 UTC
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Thursday 01/15/2026 - 07:00 AM MT
Completed - The scheduled maintenance has been completed.
Jan 15, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 14:00 UTC
Scheduled - Type: Maintenance – US-1 aiData cut-over to ai13s cluster
Date: January 15, 2026

Dear Clients,

On Thursday, 01/15/2026, at 07:00 AM MT, we will be doing a maintenance on US-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 8, 00:40 UTC
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Scheduled Maintenance: aiWARE US-GOV-2 Monthly Patching - Monday 01/12/2026 - 01:30 AM MT
Completed - The scheduled maintenance has been completed.
Jan 12, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:30 UTC
Scheduled - Type: Maintenance – aiWARE US-GOV-2 Monthly Patching
Date: January 12, 2026

Dear Clients,

On Monday, 01/12/2026, at 01:30 AM MT, we will be doing a maintenance on aiWARE US-GOV-2 Monthly Patching. The exercise will be to monthly patching in US-GOV-2. During the maintenance, you may experience sporadic session issues with the aiware apps as configuration and failover testing are being conducted. The window for maintenance is set for 5 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 8, 00:37 UTC
Jan 11, 2026
Scheduled Maintenance: PandoLogic General Maintenance - Sunday 01/11/2026 - 01:00 AM MT
Completed - The scheduled maintenance has been completed.
Jan 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 UTC
Scheduled - Type: Maintenance – PandoLogic General Maintenance
Date: January 11, 2026

Dear Clients,

On Sunday, 01/11/2026, at 01:00 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 1 hour, and impacts are expected to occur intermittently throughout this timeframe.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Jan 8, 00:30 UTC
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