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Track Operational
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Operational
Degraded Performance
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Maintenance

Scheduled Maintenance

Scheduled Maintenance: PRD5 Processing Cut-Over - Monday 02/09/2026 - 07:00 AM MT Feb 9, 2026 14:00-15:00 UTC

Type: Maintenance – PRD5 aiProcessing Cut-Over
Date: February 09, 2026

Dear Clients,

On Monday, 02/09/2026, at 07:00 AM MT, maintenance will be performed on the 'PRD5 cluster' to execute the 'PRD5 aiProcessing cutover to the new cluster'.
During the maintenance window, you may experience intermittent session issues with the services as configuration changes and failover testing are conducted. The window for maintenance is set for 1 hours and impacts are expected throughout the duration.


Please feel free to reach out to support@veritone.com if you have any additional questions.

Posted on Feb 05, 2026 - 20:59 UTC

Scheduled Maintenance: US-1 Database Maintenance - Tuesday, February 10, 2026 – 05:00 AM MT Feb 10, 2026 12:00-13:00 UTC

Type: Maintenance – US-1 Database Maintenance
Date: February 10, 2026

Dear Clients,

On Tuesday, 02/10/2026, at 05:00 AM MT, we will be performing maintenance on the US-1 database. During the maintenance, you may experience sporadic session issues with the 'API', 'Automate', 'Data Center', 'Discovery' and 'Custom Analytics (VCAP)' services as configuration and failover testing are being conducted. The window for maintenance is set for 1 hour and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.

Posted on Feb 05, 2026 - 21:05 UTC
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Completed - The scheduled maintenance has been completed.
Feb 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:00 UTC
Scheduled - Type: Maintenance – aiWARE US-1 General Maintenance
Date: February 4, 2026

Dear Clients,

On Wednesday, 02/04/2026, at 06:00 PM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the services in the US-1 as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours, and impacts are expected to occur intermittently throughout this timeframe.

Please feel free to reach out to support@veritone.com if you have any additional questions.

Jan 29, 09:02 UTC
Feb 4, 2026
Completed - The scheduled maintenance has been completed.
Feb 4, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 13:30 UTC
Scheduled - Type: Maintenance – aiWARE US-1 General Maintenance (Apps)
Date: February 4, 2026

Dear Clients,

On Wednesday, 02/04/2026, at 06:30 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the applications 'Redact', 'Illuminate' and 'Track' in US-1 as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours, and impacts are expected to occur intermittently throughout this timeframe.

Please feel free to reach out to support@veritone.com if you have any additional questions.

Jan 29, 08:45 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident has been resolved. Thank you so much for your patience.
Jan 30, 01:06 UTC
Monitoring - A fix has been implemented, and the team is actively monitoring the platform. We appreciate your patience.
Jan 30, 01:00 UTC
Investigating - We are currently investigating the issue.
Jan 29, 23:58 UTC
Jan 29, 2026
Resolved - The issue impacting application loading in the US-1 aiWARE environment has been resolved. Applications are now loading as expected, and the team will continue to monitor the environment.
Jan 29, 16:31 UTC
Identified - We are currently experiencing issues loading applications in the US-1 aiWARE environment.

The issue has been identified and mitigation efforts are in progress. The team is actively monitoring the environment while optimizations are applied.

Jan 29, 15:01 UTC
Completed - The scheduled maintenance has been completed.
Jan 29, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:00 UTC
Scheduled - Dear Clients,

On Thursday, 01/29/2026, at 02:00 AM MT, we will be performing maintenance on the US-1 database. During the maintenance, you may experience sporadic session issues with the 'API', 'Automate', 'Data Center', 'Discovery' and 'Custom Analytics (VCAP)' services as configuration and failover testing are being conducted. The window for maintenance is set for 3 hour and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.

Jan 28, 20:34 UTC
Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 01:00 UTC
Scheduled - Type: Maintenance – US-FED-1 aiData cut-over to ai13s cluster
Date: January 27, 2026

Dear Clients,

On Tuesday, 01/27/2026, at 06:00 PM MT, we will be doing a maintenance on US-FED-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.

Jan 16, 18:24 UTC
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:00 UTC
Scheduled - Type: Maintenance – US-1 Database Maintenance
Date: January 27, 2026

Dear Clients,

On Tuesday, 01/27/2026, at 02:00 AM MT, we will be performing maintenance on the US-1 database. During the maintenance, you may experience sporadic session issues with the 'API', 'Automate', 'Data Center', 'Discovery' and 'Custom Analytics (VCAP)' services as configuration and failover testing are being conducted. The window for maintenance is set for 2 hour and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.

Jan 21, 22:33 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.