Investigating - We are currently investigating the issue. Thank you for your patience!
Oct 15, 2025 - 15:41 UTC
aiWARE - US Operational
API Operational
Attribute Operational
Automate Operational
Collections Operational
Data Center Operational
Identify Operational
Discovery Operational
Illuminate Operational
Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
Media Ingestion and Processing Operational
Track Operational
Veritone.com website Operational
aiWARE - UK Operational
API Operational
Attribute Operational
Automate Operational
Data Center Operational
Discovery Operational
Collections Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
Custom Analytics (VCAP) Operational
Developer Operational
aiWARE - CA1 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US GOV 1 Degraded Performance
API Degraded Performance
Identify Degraded Performance
Illuminate Degraded Performance
Library Degraded Performance
Redact ? Degraded Performance
aiWARE - US GOV 2 Operational
API Operational
Identify Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 1 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 2 Operational
API Operational
Illuminate Operational
Library Operational
Redact Operational
aiWARE - US FED 3 Operational
API Operational
Illuminate Operational
Redact Operational
DMH Services Operational
API Operational
Ingest Operational
Processing Operational
Transfer Operational
Cognition Operational
DMH Content CDN Operational
DMH Content API Operational
Email Service Operational
Payment Processing Operational
CloudFront Application CDN Operational
Relational Database Service Operational
Elastic Compute Cloud Operational
ElastiCache Operational
Elastic Load Balancing Operational
US East Storage Operational
US West Storage Operational
UK Storage Operational
DMH Sites Operational
Akamai Edge Delivery Operational
Veritone Hire (Broadbean) Operational
Broadbean Adcourier ? Operational
Broadbean Aplitrak Operational
Broadbean Search Operational
Broadbean Talentsearch Operational
Broadbean New Manage Responses (NMR) Operational
Broadbean Old Manage Responses (OMR) Operational
Broadbean Parsing Operational
Broadbean Hybrid Operational
Broadbean Candidate Hub Operational
Broadbean Sync/Auto Post Operational
Broadbean Compliance Dashboard ? Operational
Broadbean Candidate Writer Operational
Veritone Hire (Pandologic) Operational
PandoIQ ? Operational
Support Channels Operational
Email Support Operational
Phone Support Operational
Web Form Support Operational
Chat Support Operational
Analytics Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 16, 2025

No incidents reported today.

Oct 15, 2025
Resolved - The slowness issue has been resolved, and aiWare GOV 1 is now fully operational. Thank you again for your patience!
Oct 15, 00:22 UTC
Update - The team is actively working to resolve the processing delay. We truly appreciate your patience.
Oct 14, 18:47 UTC
Investigating - There may be a delay in processing. The team is actively working to resolve the issue. Appreciate your patience.
Oct 13, 16:20 UTC
Oct 14, 2025
Oct 13, 2025
Oct 12, 2025
Completed - The scheduled maintenance has been completed.
Oct 12, 22:10 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 17:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 16:45 UTC
Scheduled - aiWARE US-GOV-1 is currently undergoing maintenance
Oct 12, 16:43 UTC
Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Completed - The scheduled maintenance has been completed.
Oct 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 23:00 UTC
Scheduled - Type: Maintenance – Release Illuminate App to all Commercial and Gov environments
Date: October 02, 2025

Dear Clients,

On Thursday, 10/02/2025, at 04:00 PM MT, we will be doing a maintenance on Release Illuminate App to all Commercial and Gov environments. The exercise will be to Release Illuminate App. During the maintenance, you may experience sporadic session issues with the Illuminate App as configuration and failover testing are being conducted. The window for maintenance is set for 01 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.

Oct 1, 23:40 UTC
Oct 2, 2025