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aiWARE - US FED 1 Operational
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aiWARE - US FED 2 Operational
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aiWARE - US FED 3 Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 6, 2025
Scheduled Maintenance: aiWARE FED-1 General Maintenance - Wednesday 11/05/25 - 04:00 PM MT
Completed - The scheduled maintenance has been completed.
Nov 6, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 UTC
Scheduled - Type: Maintenance – aiWARE FED-1 General Maintenance
Date: November 5, 2025

Dear Clients,

On Wednesday, 11/05/25, at 04:00 PM MT, we will be performing scheduled maintenance on 'aiWARE FED-1' environment. During the maintenance, you may experience sporadic session issues with the 'aiWARE' services as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours and impacts are expected throughout the duration.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Nov 5, 02:40 UTC
Nov 5, 2025
Nov 4, 2025
Scheduled Maintenance: Upgrade ai13s-Canada Crunchy Data PostgreSQL from v13.20 to v17.6 - Tuesday 11/04/25 - 07:00 AM MT
Completed - The scheduled maintenance has been completed.
Nov 4, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 14:00 UTC
Scheduled - Type: Maintenance – Upgrade ai13s-Canada Crunchy Data PostgreSQL from v13.20 to v17.6
Date: October 04, 2025

Dear Clients,

On Tuesday, 11/04/25, at 07:00 AM MT, we will be doing a maintenance on ai13s PostgreSQL version upgrade from 13.20 to 17.6 in Canada. The exercise will be to PostgreSQL database upgrade. During the maintenance, you may experience sporadic session issues with the API, Identity, Illuminate, Library, Redact as configuration and failover testing are being conducted. The window for maintenance is set for 1 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Nov 1, 17:02 UTC
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
Scheduled Maintenance: US-FED-2 Monthly Security Patching - Day 10/27/25 - 03:00 PM MT
Completed - The scheduled maintenance has been completed.
Oct 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 21:00 UTC
Scheduled - Type: Maintenance – US-FED-2 Monthly Security Patching
Date: October 27, 2025

Dear Clients,

On Day, 10/27/25, at 03:00 PM MT, we will be doing a maintenance on US-FED-2 Monthly Security Patching. The exercise will be to update system with latest softwares for security. During the maintenance, you may experience sporadic session issues with the apps like Redact, Illuminate, Library, API as configuration and failover testing are being conducted. The window for maintenance is set for 2 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Oct 25, 05:30 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025
Veritone Digital Media Hub Transcode Service Maintenace
Completed - The scheduled maintenance has been completed.
Oct 25, 00:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 25, 00:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 23:30 UTC
Scheduled - Dear Veritone Customer,

A maintenance of the DMH transcode service is scheduled for October 24th, beginning at 7:30 PM Eastern time. The maintenance is expected to last an hour.

During the maintenance window, content ingest and delivery may experience some delays.

If you have any questions, please contact support@veritone.com or your account representative.

Regards,

Veritone Support Center
Oct 24, 17:39 UTC
Oct 24, 2025
Oct 23, 2025

No incidents reported.

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