All Systems Operational

Veritone.com website Operational
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Custom Analytics (VCAP) Operational
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Track Operational
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aiWARE - UK Operational
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aiWARE - CA1 Operational
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aiWARE - US GOV 1 Operational
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aiWARE - US GOV 2 Operational
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aiWARE - US FED 1 Operational
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aiWARE - US FED 2 Operational
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aiWARE - US FED 3 Operational
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Broadbean Hybrid Operational
Broadbean Candidate Hub Operational
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Broadbean (Pandologic) Operational
PandoIQ Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: PandoLogic General Maintenance - Thursday 05/21/2026 - 8:00 AM MT May 21, 2026 15:00 - May 24, 2026 18:00 UTC

Type: Maintenance – PandoLogic General Maintenance
Date: May 21, 2026

Dear Clients,

On Sunday, 05/21/2026, at 08:00 AM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 75 hour, and impacts are expected to occur intermittently throughout this timeframe.

Please feel free to reach out to support@veritone.com if you have any additional questions.
Posted on May 10, 2026 - 13:03 UTC
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026
Scheduled Maintenance: US-1 aiWARE General Maintenance - Tuesday 05/14/26 - 05:30 AM MT
Completed - The scheduled maintenance has been completed.
May 14, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:30 UTC
Scheduled - Type: Maintenance – US-1 aiWARE General Maintenance
Date: May 14, 2026

Dear Clients,

On Tuesday, 05/14/2026, at 05:30 AM MT, we will be performing scheduled maintenance on the US-1 cluster. During this time, you may experience intermittent session issues with services in the US-1 region as configuration changes and failover testing are conducted.

The maintenance window is scheduled for 1.5 hours, and any impact is expected to occur intermittently during this period.

Please feel free to reach out to support@veritone.com if you have any additional questions.
May 14, 07:52 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Scheduled Maintenance: PandoLogic General Maintenance - Monday 05/04/2026 - 11:00 PM MT
Completed - The scheduled maintenance has been completed.
May 8, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 UTC
Scheduled - Type: Maintenance – PandoLogic General Maintenance
Date: May 04, 2026

Dear Clients,

On Monday, 05/04/2026, at 11:00 PM MT, we will be performing scheduled maintenance. During the maintenance, you may experience sporadic session issues with the 'PandoIQ' service as configuration and failover testing are being conducted. The window for maintenance is set for 83 hours, and impacts are expected to occur intermittently throughout this timeframe.


Please feel free to reach out to support@veritone.com if you have any additional questions.
Apr 29, 23:54 UTC
PandoIq login is not working
Resolved - This incident has been resolved.
May 8, 05:04 UTC
Investigating - We are currently investigating this issue.
May 8, 04:56 UTC
May 7, 2026
Analytic Center Access Issue
Resolved - Access to the Analytics Center has been restored. Thank you for your patience!
May 7, 18:29 UTC
Investigating - We are investigating reports of users being unable to access the Analytic Center via the app switcher.

Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.

We apologize for the inconvenience.
May 7, 14:59 UTC
Scheduled Maintenance: US-1 aiData cut-over to ai13s cluster - Wednesday 05/06/2026 - 06:00 PM MT
Completed - The scheduled maintenance has been completed.
May 7, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 00:00 UTC
Scheduled - Type: Maintenance – US-1 aiData cut-over to ai13s cluster
Date: May 06, 2026

Dear Clients,

On Wednesday, 05/06/2026, at 06:00 PM MT, we will be doing a maintenance on US-1 aiData cut-over to ai13s cluster. The exercise will be to aiData cut-over to ai13s cluster . During the maintenance, you may experience sporadic session issues with the API, Attribute, Automate, Collections, Data Center, Identify, Discovery, Illuminate, Library, Redact, Custom Analytics, Developer and Analytics Center as configuration and failover testing are being conducted. The window for maintenance is set for 4 hours and impacts are expected to be seen in timeframes of 30 minutes throughout.


Please feel free to reach out to support@veritone.com if you have any additional questions.
May 6, 23:17 UTC
May 6, 2026
FED-2 Job Processing Failure
Resolved - Job processing has been restored. Thank you for your patience while we resolved this issue.
May 6, 19:29 UTC
Investigating - We are currently investigating the root cause of the FED-2 job processing failures.
May 6, 18:49 UTC
May 5, 2026
US-PROD (US1) is unresponsive
Resolved - This incident has been resolved.
May 5, 20:37 UTC
Monitoring - A fix has been implemented, and the platform is now back online. We are continuing to monitor the system to ensure stability. Thank you for your patience.
May 5, 19:42 UTC
Investigating - We are currently investigating.
May 5, 18:55 UTC
Issue with DMH Application Redirection
Resolved - The issue has been resolved. Thank you for your patience throughout this process.
May 5, 11:16 UTC
Identified - The issue is identified, and a fix is in progress.
May 5, 11:13 UTC
Investigating - We are currently investigating the issue.
May 5, 10:15 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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